Learn more about how vehicle protection products works from start to finish!

What are Vehicle Service Contracts?

TecAssured Vehicle Service Contracts are vehicle protection that extends beyond the manufacturer's factory warranty and covers repairs of unexpected mechanical and electrical failures. For the period of time the contract is in effect, covered components of their vehicle will be repaired in the event of failure, including labor, subject to any applicable deductible and exclusions. Choices can be made by you for a specific term and mileage.

What vehicles are eligible for Vehicle Protection Products?

Most cars, light trucks, and vans are eligible. However, eligibility for coverage is based on the year, make, model, and mileage of the vehicle. Please thoroughly review the sample contract for a full explanation of applicable exclusions as well as the terms and conditions.

Sample Service Contract

Why doesn’t my vehicle qualify for different coverage?

The best available coverage will automatically be displayed based on the year, make, model, and mileage of your vehicle. Certain vehicles may not be eligible such as exotic/high performance vehicles, salvage/reconstructed vehicles, or vehicles with modifications. Please see sample contract for complete details regarding coverage, terms, conditions, and exclusions.

Sample Service Contract

How do I pay for my Vehicle Protection Products?

Payment can be made via credit card, either by paying for the entire contract price up front or utilizing our installment plan option through Paylink. The payment plan option gives you the ability to break up the cost with 0% interest.

How are repair claims filed?

Vehicles may be taken to any licensed repair facility in the U.S. or Canada. Contract holders must present proof of coverage to the repair facility, who will call the MBP provider for approval prior to making the repairs. Once the covered repairs have been approved and completed, the repair facility is paid directly by the product provider via credit card over the phone. Please see contract for complete detail on how to file a claim.

Sample Service Contract

Can Vehicle Service coverage be canceled?

Yes, all Vehicle Protection plans come with a (30) day “Free Look Period" (60 days in FL). You can cancel anytime within the Free Look Period and receive a 100% refund unless a claim is reported. If you cancel after the Free Look Period, you may be eligible for a partial refund. If a claim has been filed, this may affect the refund amount. See contract for complete details and how to begin the cancellation process. The refund will be issued to the contract holder. For any additional questions, please contact TecAssured by email.

Is there confirmation of purchase?

Yes, once you click ‘Complete Purchase’ on the review product page, you will be redirected to a page that will confirm your order has been processed. You will be able to download a copy of your contract from this page. You will also receive an e-mail receipt that contains your proof of purchase and your Vehicle Protection Products. Please be sure to review the details of your coverage, which will be included in the contract.

Questions? Give us a call at  (888) 210-4070

Speak to a member of our team.